Service Overview
Welcome to LOFIMECH! This website and online store, along with all featured content, functional tools, product offerings and shopping services, are operated by LOFIMECH. Our digital platform is supported by Shopify, enabling us to deliver convenient, standardized shopping experiences for every customer.
These Terms of Service serve as a binding guideline to clarify user rights, usage specifications and corresponding responsibilities for all visitors and shoppers. Combined with our Privacy Policy, Return & Refund Policy, Shipping Policy and Payment Policy, these terms constitute the complete service agreement between our brand and users.
We strongly recommend that you read these terms thoroughly before browsing the website or placing orders. All behaviors including website access, content browsing, order placement and product purchase indicate that you fully understand and agree to abide by these Terms of Service and supporting platform policies. If you do not accept the following terms, please stop using our website and related services immediately.
1. Account Access & User Qualification
By using our platform services, you confirm that you have reached the legal age of majority in your residential region. If you allow minor family members to use our services under your supervision and equipment management, you shall bear full responsibility for their usage behaviors.
During browsing, registration or order placement, you may be required to submit valid information including email address, billing details, shipping address and payment credentials. You guarantee that all submitted personal and transaction information is authentic, accurate, up-to-date and complete, and you possess legitimate authorization to provide such information.
You are solely responsible for safeguarding your account login information and password security. All operations conducted under your account shall be deemed your personal behaviors. Account transfer, resale, authorization and other unauthorized assignment behaviors are strictly prohibited.
2. Product Description & Specifications
We strive to display product details, appearances, functions and parameters accurately on our official website. Nevertheless, subtle color differences or visual deviations may occur due to different device screens, resolution settings and display configurations, which do not belong to product quality problems.
We do not guarantee that the actual product experience will fully match user subjective expectations. All product descriptions, functional introductions and display contents are for reference only. We reserve the right to adjust product descriptions, update product designs, terminate product sales or restrict sales regions and order quantities at any time without prior notice based on operational adjustments.
3. Order Rules & Transaction Agreements
Submitting an order on our platform constitutes your formal purchase intention. LOFIMECH retains the independent right to accept or reject any order for legitimate reasons. The official order confirmation and successful payment processing by our system shall be regarded as the formal completion of order acceptance.
Please carefully verify product specifications, quantities and address information before submitting orders. Once the order is confirmed and entered into the processing process, modification or cancellation applications may not be supported. In case of order rejection, adjustment or cancellation, we will notify you via the email, phone or address reserved in your order.
All purchased products shall comply with our official return and refund rules. All user purchases are limited to personal and family daily use; commercial resale, bulk export and other commercial trading behaviors are not allowed.
4. Pricing & Billing Standards
Product prices, preferential activities and discount rules are subject to real-time platform display and may be adjusted without prior notice. The final settlement price of your order shall be subject to the amount confirmed in the order confirmation email generated after payment. Unless otherwise specified, the displayed product prices do not include regional taxes, shipping fees, handling charges and customs clearance costs.
Online store prices are independent and not linked to physical store or third-party platform pricing. All promotional activities are governed by independent activity rules. In case of conflicts between activity clauses and these service terms, the exclusive activity rules shall prevail.
You agree to maintain complete and accurate account, payment and billing information, and update relevant data such as email and bank card information in a timely manner to ensure smooth transaction completion and normal platform notification reception. You confirm that you have legitimate authorization to use the bound payment method and will bear all generated order fees, taxes and shipping costs.
5. Shipping & Delivery Terms
All delivery time displayed on the platform is an estimated cycle for reference only and cannot be absolutely guaranteed. We are not liable for delivery delays caused by third-party logistics carriers, local customs clearance procedures, force majeure factors and other uncontrollable situations.
After the goods are handed over to the official logistics carrier, the ownership and transportation risk of the products shall be transferred to the buyer automatically.
6. Intellectual Property Protection
All content on the platform, including but not limited to trademarks, brand logos, text copy, picture materials, graphic designs, product videos, audio content and layout design, is exclusively owned by LOFIMECH or our authorized cooperative institutions, and is protected by global copyright, patent and trademark laws.
Users are only granted the right to browse and use the platform content for personal non-commercial purposes. Any form of unauthorized reproduction, dissemination, modification, secondary creation, commercial use and public display of platform content is strictly prohibited without our written official approval.
All brand logos, product names and slogans displayed on the website are registered trademarks of corresponding institutions. Any unauthorized imitation, plagiarism and commercial use will constitute intellectual property infringement, and we reserve the right to pursue legal responsibilities.
7. Third-Party Functional Tools
Our platform may integrate official functional tools provided by third-party service providers. We do not possess real-time monitoring, management and control authority over third-party tools.
All third-party tools are provided on an "as is" and "as available" basis without explicit or implicit warranty. Your use of third-party functional tools is entirely at your own risk, and we shall not bear any related liability and loss.
Subsequent new platform functions and tools launched by us will also be included in the scope of platform services and bound by these Terms of Service.
8. External Third-Party Links
The website may contain hyperlinks and embedded functions pointing to third-party platforms and external websites. We do not undertake the responsibility of verifying the authenticity, safety and legality of third-party content.
Accessing external links and using third-party services is entirely your personal choice and risk. We shall not be liable for any loss and damage caused by third-party platform services, product transactions and content problems. Before conducting transactions on third-party platforms, please carefully check their independent service policies.
9. Platform Cooperation Statement (Shopify)
LOFIMECH’s official website and store system are technically supported by Shopify. All product transactions, order services and customer interactions occur directly between you and LOFIMECH. Shopify is only a technical service provider and does not participate in our product sales and after-sales service links.
You agree that Shopify shall not be responsible for any product quality problems, transaction disputes and service losses generated from your purchases on our platform, and you exempt Shopify from all related claim liabilities.
10. Personal Privacy Protection
All personal information collected through platform services is managed in accordance with our official Privacy Policy. Meanwhile, website operation data will be processed by Shopify in compliance with its privacy specifications to ensure normal platform operation and service optimization.
By using our services, you confirm that you have read and agreed to the privacy protection rules of our brand and Shopify. Your personal data may be transmitted to overseas cooperative institutions for service support, and we will strictly protect your information security within the legal scope.
11. User Feedback & Content Submission
When you publish product reviews, use experience, creative suggestions and other feedback content on our platform, you automatically grant our brand permanent, global, sublicenseable and royalty-free usage rights for all submitted content, including platform operation, service optimization, brand promotion and commercial application.
You guarantee that all submitted feedback content is original and legal, and does not infringe any third-party rights. We have no obligation to keep user feedback confidential, pay corresponding remuneration or reply to all submitted content.
We reserve the right to monitor, edit or delete illegal, offensive, abusive, obscene or infringing user content at our independent discretion. Users shall bear full responsibility for the authenticity and legality of their published content.
12. Platform Information Correction Rules
There may be occasional typographical errors, data deviations or content omissions in platform product descriptions, pricing information, activity rules, shipping cycles and inventory displays. We reserve the right to correct erroneous information, update platform content and cancel abnormal orders at any time without prior notice.
13. Prohibited Usage Behaviors
You promise to use our platform services only for legal and compliant purposes. The following behaviors are strictly prohibited: violating relevant national and regional laws and regulations; infringing on our brand and third-party intellectual property rights; harassing, insulting or defaming others; releasing false and misleading information; sending spam advertising and malicious chain messages; impersonating others’ identities; interfering with platform normal operation and damaging user experience; uploading and spreading network viruses and malicious programs; crawling, scraping and illegally collecting platform data and other improper behaviors.
Once we confirm that you have violated the usage specifications, we have the right to suspend or terminate your platform access qualification without prior notice.
14. Service Termination Provisions
We may terminate your platform usage authority at any time based on service adjustment and violation judgment. After service termination, you shall still bear all outstanding payment obligations generated before termination.
All clauses involving intellectual property rights, feedback usage, liability exemption, dispute settlement and legal validity will continue to take effect after service termination.
15. Warranty Exclusion Statement
All platform services and product displays are provided on an "as is" basis for daily reference and shopping use. We do not provide explicit or implicit guarantees including commodity applicability, quality stability and service continuity.
We do not guarantee that the platform service will be completely uninterrupted, error-free, timely and safe. All usage behaviors and risk assumptions are borne by the user personally within the scope permitted by law.
16. Liability Limitation Clause
Within the scope permitted by law, LOFIMECH, our cooperative institutions, staff and technical service providers shall not bear any indirect, accidental, punitive and consequential losses arising from your use of platform services, including profit loss, data loss and replacement cost loss, even if we have been informed of the possibility of such losses in advance.
17. User Indemnification Obligation
You agree to fully compensate and exempt LOFIMECH, Shopify and all cooperative partners, management personnel and employees from any third-party claims, loss compensation and legal fees caused by your violation of service terms, illegal use of platform services and infringement of third-party rights.
We have the right to independently handle relevant dispute defense and settlement work, and you shall actively cooperate with the provision of relevant certification materials.
18. Clause Severability
If any single clause of these Terms of Service is deemed illegal, invalid or unenforceable due to regional laws, the invalid part will be automatically separated from the overall terms. The validity and enforceability of other remaining clauses will not be affected.
19. Waiver & Complete Agreement
Our temporary failure to enforce any service clause does not mean the permanent waiver of relevant rights. These Terms of Service, together with all official policies released on the website, constitute the complete agreement between the user and our brand, replacing all previous oral and written communication agreements.
No ambiguous interpretation of the terms shall be directed against the drafting party.
20. Right Assignment Rules
Users may not transfer or entrust any rights and obligations under these service terms to third parties without our written approval, and any unauthorized assignment behavior is invalid. Our brand has the right to transfer and entrust relevant service rights and obligations without prior notice.
21. Governing Law
These Terms of Service and all platform service behaviors shall be governed by the laws of the region where LOFIMECH is registered. Both parties agree to accept the exclusive jurisdiction of the local courts of the brand’s headquarters.
22. Heading Explanation
All section headings in these terms are only for content classification and reading convenience, and do not have any legal binding force and will not restrict the actual effectiveness of relevant clauses.
23. Term Update Rules
We reserve the right to revise, update and replace the content of these Terms of Service according to business adjustment and legal requirements. Users shall regularly check the latest clause content on this page. The updated terms will take effect immediately after being posted on the website. Your continued use of platform services after the update indicates your recognition and acceptance of the new terms.
24. Contact Information
If you have any questions, suggestions or disputes regarding these Terms of Service, please contact our official customer service team via email.
Email: support@lofimech.com
Company Address:
Hong Kong Liu Xue Yang International Limited
FLAT/RM 1203 12/F TOWER 2 CHINA HONG KONG CITY 33 CANTON ROAD TSI KL